Metrc Support
Print Retail ID, barcode, and RFID embedded Metrc labels
SUPPORT RESOURCES
How to Get Support - SUPPORT OPTIONS
Which Support Team? - QRlogix Support or Metrc Support?
QRlogix Software Interactive User Guide: support.qrlogix.com
Support Email: support@QRlogix.com
Support Phone: 800-650-0632
VIDEO TUTORIALS
Complete Overview - Printing Metrc Labels with QRlogix Software
VIDEO: 3-Minute Setup: Metrc Retail ID Label Printing
VIDEO: Setting up Your Metrc Profile in QRlogix Software
VIDEO: Template Gallery: Pre-mapped, State-specific Labels
VIDEO: Change the Size of a Label
VIDEO: Add a Retail ID Barcode to a Label
VIDEO: Add Metrc Lab Test Data to a Label
VIDEO: Widget: Edit Nutrition Panel Data for Edibles
VIDEO: Widget: Add Warnings and Requirements to a Label
QRlogix Software - VIDEO TUTORIALS
VIDEO: Getting Started - QRlogix Software V3.0
VIDEO: Build a Simple Template - Step 1: Form setup
VIDEO: Build a Simple Template - Step 2: Label Builder Basics
VIDEO: Import from Excel
ONLINE RESOURCES
WEB SUPPORT: QRlogix Support Portal
WEB SUPPORT: Installing QRlogix Software
WEB SUPPORT: Setup Metrc Retail ID Label Printing in QRlogix Software
WEB SUPPORT: Setup a Metrc Profile (license) in QRlogix Software
WEB SUPPORT: Troubleshooting Common Errors
FREQUENTLY ASKED QUESTIONS
1. Do I need to export my Retail ID's from Metrc as a CSV or Excel file, then import them into QRlogix Software?
No! Not unless you want a far less efficient way to print. Instead, you just select the package and click Print!
2. Is it possible to automatically capture Metrc data so we don't have to manually type it in?
Yes. Templates downloaded from the Template Gallery are already pre-mapped with ALL the data shown on the label, including lab test data, cannabinoids, company information, and much more. You can easily add additional Metrc data such as Terpenes, etc.
3. If we need a template and I cannot find anything close in the template gallery, can QRlogix build a template for me?
Yes. We can assist with template design. Let us know what you need.
4. When I add lab test data for a specific test, no data is pulled from Metrc. How can I access that data in my QRlogix templates?
In order to receive Metrc lab test data, or any mapped Metrc data, the product, and in this case the lab test data must be updated in the product in Metrc in order to receive the test data in QRlogix Software. To proceed, find that product in Metrc and update the specific lab test data you want to print on the labels. Once updated, that data will be accessible in you QRlogix templates. Video - How to Add Lab Test Data to a Label