Installing File Drop Service

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QRlogix File Drop Service enables automated label printing from TXT or CSV files saved to a monitored shared folder. This guide walks you through installation and verification.

What is File Drop?

File Drop automatically monitors a shared folder and prints labels when new text or CSV files appear. This enables:

  • Systems Integration - Automated printing from business systems
  • Batch Processing - Print large numbers of labels from spreadsheets
  • Automation - Trigger based printing without user interaction

When to Use File Drop

Install File Drop if you:

  • Print from another system through QRlogix Software
  • Need automated printing from CSV/TXT files
  • Want batch printing from shared folders

Before You Begin

Requirements

  • Administrative Rights - Required for installation and service setup
  • QRlogix Software - Must be installed first. REQUIRES SPECIAL LICENSE
  • File Drop Installer - Download link provided in welcome email or from QRlogix support
  • Windows System - Windows 10 or later

Download File Drop

The File Drop service is separate from the main QRlogix Software installation.

To download:

Check your onboarding email from QRlogix for the download link

Click the download link and follow the instructions.

Step 1: Open Windows Services

To confirm the File Drop service installed correctly:

  1. Press Windows Key or click Start
  2. Type "Services" in the search bar
  3. Click Services App to open it

Step 2: Find QRlogix File Drop Service

  1. In the Services window, scroll down to find QRlogixFileDrop
  2. Check the Status column

Status should show: "Running"

Step 3: Start Service (If Not Running)

If the service status is not "Running":

  1. Click on QRlogixFileDrop to select it
  2. Click Start button in the left panel
  3. Wait for status to change to "Running"

If service won't start:

  • Verify you have administrator rights
  • Check that installation completed successfully
  • Contact QRlogix support for assistance

Service Configuration

The File Drop service runs as a Windows background service, which means:

  • Automatic startup - Starts when Windows starts
  • Always monitoring - Watches folder even when QRlogix app is closed
  • Background operation - No window or user interface
  • System service - Managed through Windows Services

Testing the Installation

To verify File Drop is working:

  1. Open QRlogix Software
  2. Create or open a File Drop template
  3. The File Drop homepage should show green status indicators
  4. Service status should show "Active"

Uninstalling File Drop

If you need to remove File Drop:

  1. Stop the service in Windows Services app
  2. Go to Control Panel → Programs and Features
  3. Find QRlogix File Drop
  4. Click Uninstall
  5. Follow uninstall wizard

  • Windows 10 or later (Windows 10/11 recommended)
  • Network access if using shared folders
  • Printer drivers installed and configured

TROUBLESHOOTING FILE DROP AUTOMATION

Need Help?

File Drop installation questions?

  • Phone Support: 800-650-0632
  • Email Support: Support@QRlogix.com
  • Business Hours: Monday - Friday, 9 AM - 5 PM EST

Have your Windows version and any error messages ready when contacting support.