Folder Settings for File Drop

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Folder Settings control where File Drop monitors for new print jobs and what happens to files after printing.

Accessing Folder Settings

  1. Open your File Drop template
  2. Click Settings dropdown
  3. Select Folder Settings

Select Folder Location

Choose the folder where print job files will be saved.

NOTE:

You must use the entire network path, including the drive letter, or a UNC path. Truncated paths will not work.

Best practices:

  • Use network share for multi-user environments
  • Ensure folder has write permissions for sending systems
  • Ensure folder has read/delete permissions for File Drop service
  • Choose reliable, always-accessible location

Watch Folder Requirements

Permissions needed:

  • Read - Service must read files
  • Write - Systems must save files here
  • Delete - Service must remove/move files after printing

Access:

  • Service runs as Local System by default
  • The credentials used in the service account must have access to the print folder
  • May need to configure a service account with credentials that do not expire
  • Test access before production use

File Management After Printing

Option 1: Delete Files

Files are permanently deleted after successful printing.

Option 2: Archive Files

Files are moved to an archive folder after printing.

Configuring Archive Folder

If archiving:

  1. Check "Archive files after printing"
  2. Click to select archive folder location
  3. Choose or create archive folder

TROUBLESHOOTING FILE DROP AUTOMATION

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